Terms and Conditions

IMPORTANT LEGAL NOTICE

ATTENTION: This legal notice applies to the entire contents of the Authentic Granite Creations Invoice, Contract, Website, and any PRECURSOR conversations or agreements under the name Authentic Granite Creations, LLC, AGC, or Authentic Granite Creations and to any correspondence by email between us (PRECURSOR) and you (the client).  Please read these terms carefully before signing and/or paying your deposit. Doing either indicated that you accept these terms regardless of whether you choose to read and accept these terms and conditions.

INTRODUCTION

Authentic Granite Creations, LLC may revise this legal notice at any time without notice by updating this posting. You should check our website Terms and Conditions Page periodically to review any current legal notice. It is binding to you. All Terms and Conditions can be modified with an Addendum signed by both parties.

SCHEDULING

  1. Once Template and Installation Date has been set – rescheduling will be at the discretion of Authentic Granite Creations, LLC for the next AVAILABLE date – IF rescheduling is due to NO FAULT of Authentic Granite Creations.
    • IF scheduling IS at the FAULT of Authentic Granite Creations – Buyer acknowledges that template and/or installation will be rescheduled due to bad weather conditions – then scheduling will be adjusted to fit the Client in at the Clients earliest convenience.
    • Rescheduling of template and installation must occur a week before scheduled date or an administrative fee of $125.00 will be assessed for late changes and a $100 fee for missed trips will be assessed for each template and install.

TEMPLATE

  1. If the client is providing their own sink – ALL under mount sinks MUST be provided for on or before the day of template.
    • Farmer sinks and apron sinks must be set in the cabinet BEFORE we can template.
    • There will be a $100.00 return trip fee if sink is not set in place.
    • Top Mount sink MUST be made available the day of installation.
  2. All changes and addendums MUST BE in WRITING and signed NO LATER then the day of template.
    • Any changes applied to the contract AFTER the template resulting from no fault of Authentic Granite Creations will result in a $125 administrative fee.

TEAR-OUT

  1. Authentic Granite Creations DOES NOT disconnect OR reconnect plumbing.
    • All plumbing needs to be disconnected before tear-out.
  2. There is NO EXTRA CHARGE for tear-out of laminated counter tops or sinks.
  3. There IS a minimum extra charge of $300 for Stone, Corian or Tile tear-outs.
    • It is understood that the price agreed upon herein does not include possible hidden or unknown issues found at the job site. In the event such issues arise the buyer is required to furnish labor and materials. Issues sometimes cannot be determined. Rotting decay in the structure or parts need to be replaced before the stone can be installed.
  4. Authentic Granite Creations IS NOT RESPONSIBLE for the following damages during tear out:
    1. Walls
    2. Paint
    3. Sinks
    4. Plumbing
    5. Mirrors
    6. Backsplashes
    7. Cabinets
    8. Tile
    9. Carpet
    10. Medicine Cabinets
    11. And anything else in the vicinity, walkway, path or area of the tear-out.

INSTALLATION

  1. If Client is not present on day of installation – PRIOR ARRANGEMENTS MUST BE MADE with Authentic Granite Creations, LLC. A representative MUST be present on the day of Template and Installation.
    • IF no prior arrangements are made and there is no representative present – there will be a $100 return trip fee/administrative fee applied.
  2. Client is responsible for supplying or installing support on any overhang (corbels are recommended on overhangs that are 10” or more.)
  3. Unsatisfied installation and or repairs WILL BE corrected by Authentic Granite Creations at the originally agreed upon specification. ANY changes and OR additions will be an addition to the original contract and pricing will be adjusted to reflect such.
  4. ALL Installations will be performed EXACTLY like the layout provided and EXACTLY like confirmed at template. IF custom work is later requested, Authentic Granite Creations will be more than happy to come schedule a day and time at a per hour basis.

GENERAL

  1. If paying with a credit card, there will be a 3% additional charge.
  2. If all payments per invoice/contract are not met a mechanical lien shall be executed.
  3. If payment is NOT RECEIVED ON DAY OF INSTALLATION – a $25.00 per day late fee will be added.
  4. Remnant become property of Authentic Granite Creations
  5. 100% of the deposit becomes Non-Refundable after template.
  6. Authentic Granite Creations IS NOT responsible for the natural variety in color, shade, quality, or veining in the stone.
  7. The slab stated in the invoice/contract is approved by the buyer.
  8. Unsatisfied installation and or repairs WILL BE corrected by Authentic Granite Creations at the originally agreed upon specification. ANY changes and OR additions will be an addition to the original contract and pricing will be adjusted to reflect such.

WARRANTY

  1. Authentic Granite Creations LLC. Warrants labor for one year from the date of installation.
  2. If a warranty kit is purchased, then the warranty terms revert to those of the warranty kit. During this period, after inspection by Authentic Granite Creations LLC., all defective parts will either be repaired or replaced (at the sole discretion of Authentic Granite Creations LLC.).
  3. In no event is Authentic Granite Creations LLC. liable for special or consequential damages.

WARRANITES CONTAINED IN THIS PARAGRAPH ARE THE SOLE WARRANTIES PROVIDED AND MADE IN LIEU OF ANY OTHER WARRANTIES WITHIN THIS CONTRACT.

  • No plumbing, electrical, flooring, decoration, trim work or other construction work is to be provided unless specifically set forth herein.
  1. In the event the client is to perform their own installation, all warranties are voided.
  2. It is understood that the price agreed upon herein does not include possible hidden or unknown issues found at the job site. In the event such issues arise the buyer is required to furnish labor and materials. Issues sometimes cannot be determined until work has started. Rotting decay in the structure or parts need to be replaced before the stone can be installed.

QUESTIONS

Customer satisfaction is important to us, so please take the time to make sure all your questions are answered and that you understand what you are contracting for.

  1. Make sure that the style, color and specifics of the material is what you want.
  2. Make sure the counter tops selection including edge type, manufacturer, type of back splash, overhang, radius of corners and so forth are correctly noted.
  3. Buyer is not relying on any verbal representation concerning this contract.

Assumption of the Risk and Waiver of Liability Relating to Coronavirus/COVID-19

The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. As a result, federal, state, and local governments and federal and state health agencies recommend social distancing and have, in many locations, prohibited the congregation of groups of people. Authentic Granite Creations (“AGC”) has put in place preventative measures to reduce the spread of COVID-19; however, AGC cannot guarantee that you or your family will not become infected with COVID-19. Further, continuing with your installation could increase your risk and your family’s risk of contracting COVID-19.

By paying my deposit, I am agreeing to this agreement, I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that my family and I may be exposed to or infected by COVID-19 by getting my stone fabrication and installation completed by Authentic Granite Creations, LLC and that such exposure or infection may result in personal injury, illness, permanent disability, and death. I understand that the risk of becoming exposed to or infected by COVID-19 through AGC may result from the actions, omissions, or negligence of myself and others, including, but not limited to, AGC employees, family members, and company vendors and their families. I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to my family or myself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that I or my family may experience or incur in connection with my family’s attendance at AGC or AGC’s attendance at my property. On my behalf, and on behalf of my family, I hereby release, covenant not to sue, discharge, and hold harmless Authentic Granite Creations, LLC, its employees, agents, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. I understand and agree that this release includes any Claims based on the actions, omissions, or negligence of AGC, its employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after participation of any AGC related activities.

DISCLAIMER

The invoice/contract is provided “as is”, without any conditions or other terms of any kind. Accordingly, Authentic Granite Creations may make changes to said invoice/contract, products, and processes at any time without notice. Authentic Granite Creations is permitted to revise these Terms at any time as it sees fit, and you are expected to visit our Terms and Conditions website page to review these terms on a regular basis.

Authentic Granite Creations
The Premier Stone Fabrication and Installation Company in Southern Arizona